Shipping Policy

At Mochilo, every product is made especially for you. We follow a Print-on-Demand model, which means your order is printed and prepared only after it is placed. This helps us reduce waste and create products with care.

Order Processing

All orders are processed after purchase.
Please allow 2–5 business days for printing, quality checks, and packaging.
Processing times may be slightly longer during high-demand periods, sales, or holidays.

Shipping Time

Estimated delivery times after dispatch are:

Metro Cities

3–7 business days

Other Locations

5–10 business days

Delivery timelines are estimates and may vary depending on your location and courier availability.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking details. You can use the tracking information to monitor the status of your package.

Delays

While we strive to deliver orders as quickly as possible, delays may occasionally occur due to:

Festivals and public holidays
High order volumes
Weather conditions
Courier service disruptions
Unforeseen circumstances beyond our control

We appreciate your patience and understanding in such situations.

Incorrect Address Information

Please ensure that your shipping address and contact details are accurate when placing an order. Mochilo is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.